Legal
Last updated April 27, 2026
These Terms & Conditions ("Terms") govern your use of vantrivo.com (the "Site") and any purchase of products from Vantrivo ("we," "our," or "us"). By accessing our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
You agree to use our Site for lawful purposes only and in a way that does not infringe the rights of others or restrict their use and enjoyment. You may not:
We make every effort to display our products accurately, including descriptions, dimensions, and materials. Colours and textures may appear slightly different depending on your screen calibration. All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
By placing an order, you are making an offer to purchase. We reserve the right to refuse or cancel any order in the event of pricing errors, payment failure, stock unavailability, or suspected fraud. You will receive an email confirmation once your order is accepted and payment is processed.
Payment is due at the time of order. We accept major credit and debit cards and other payment methods displayed at checkout. All transactions are processed securely by our payment provider.
All prices are displayed in US dollars (USD) and are inclusive of applicable taxes where required by law. We reserve the right to adjust prices at any time. Promotional prices apply only during the stated promotional period and cannot be applied retrospectively.
Estimated delivery times are not guaranteed. We are not responsible for delays caused by shipping carriers, customs authorities, severe weather, or any other circumstances outside our reasonable control.
We offer free 30-day returns on every order. Items must be unused, undamaged, and in their original packaging. To initiate a return, email [email protected] and we will arrange a free collection. Refunds are processed to your original payment method within 5–7 business days of receiving your return.
Items that are damaged due to misuse or normal wear are not eligible for return under this policy, but may be covered by the product warranty.
Every WashPro comes with a 1-year manufacturer's warranty covering defects in materials and workmanship. If your product fails under normal use, email us and we will repair or replace it — no receipt required. This warranty does not cover damage caused by accidents, misuse, unauthorised modifications, or normal wear and tear.
All content on this Site — including logos, photography, copy, design, and code — is owned by or licensed to Vantrivo and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written permission.
Our Site and products are provided on an "as is" basis. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by applicable law, Vantrivo and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or goodwill — arising out of your use of our Site or products, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim shall not exceed the amount you paid for the specific product giving rise to the claim.
These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Los Angeles County, California.
We may update these Terms at any time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of our Site following any changes constitutes your acceptance of the revised Terms.
For any questions about these Terms, please contact us:
Vantrivo
Email: [email protected]
